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Terms of Service

Effective date: 12 April 2025  ·  Last updated: 26 October 2026

Welcome to Fluid Wings LLC. By accessing or using our website and services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, you may not access or use our services.

1. Use of Our Services

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that your use does not violate any applicable laws or regulations.

You may not:

  • Use our services for any illegal or unauthorized purpose
  • Attempt to interfere with or disrupt the site or servers
  • Copy, modify, or distribute any content without permission

2. Intellectual Property

All content on this website — including but not limited to text, graphics, logos, icons, images, and software — is the property of Fluid Wings LLC or its licensors and is protected by copyright, trademark, and other applicable laws.

You may not use our content for commercial purposes without our prior written consent.

3. User Content

If you submit or upload any content (such as comments, feedback, media, or messages), you grant Fluid Wings LLC a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content for the purpose of operating or improving our services.

You are solely responsible for any content you submit and must not post anything that is unlawful, defamatory, or infringes on the rights of others.

4. Payments & Refunds

If applicable, all payments for services or products are due at the time of purchase, unless otherwise agreed in writing. We may use third-party payment processors for secure transactions.

Refund policies, if available, will be clearly stated at the point of sale. Due to the custom nature of our products, refunds are not available for wing purchases — see Order Info for full ordering terms. If you have questions or need assistance, contact us directly at sales@fluidwings.com.

5. Assumption of Risk

Skydiving, parachuting, speed flying and paragliding are dangerous activities that can result in serious injury or death. Fluid Wings products are sold for use by appropriately trained, current and rated pilots only.

You are responsible for confirming that any wing is suitable for your intended use, skill level and loading, on the advice of a qualified professional. Fluid Wings LLC does not provide that advice. See our Safety & Airworthiness notice, which forms part of these Terms.

6. Third-Party Links

Our website may contain links to third-party sites or services. We are not responsible for the content, policies, or practices of those sites. Access them at your own risk.

7. Disclaimer of Warranties

Our services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee that the site will be uninterrupted, secure, or error-free.

You use the site at your own risk.

8. Limitation of Liability

To the maximum extent permitted by law, Fluid Wings LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the site or services.

9. Indemnification

You agree to indemnify and hold harmless Fluid Wings LLC, its affiliates, employees, and partners from any claims, damages, or liabilities resulting from your use of the site, your violation of these Terms, or your infringement of any third-party rights.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our site or services after any updates constitutes your acceptance of the new Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

12. Text Message (SMS) Terms

Program: Fluid Wings LLC customer updates. Text messages are sent by Fluid Wings LLC.

What you get: if you tick the text-message box on an order form, in the cart, on a demo request or on the contact form, Fluid Wings LLC will text the number you give us about that order, demo request or inquiry — confirmations, build progress, shipping and delivery, demo arrangements, and replies to your questions. Consent is optional and is not a condition of purchase.

Message frequency varies. Message and data rates may apply. Your mobile carrier’s standard rates apply to messages you send and receive.

Opt out: reply STOP to any message to stop receiving texts; we may send one final message to confirm. Help: reply HELP, email sales@fluidwings.com or call +1 (888) 243-5843.

Carriers are not liable for delayed or undelivered messages. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. See our Privacy Policy for how we handle your information.


Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Fluid Wings LLC
1702 Langley Ave, Suite D, DeLand, FL 32724
Mail & shipping: 1702 Langley Ave, Suite D, DeLand, FL 32724
+1 (888) 243-5843
sales@fluidwings.com

Questions about these terms?

We would rather you asked than assumed — especially about sizing, suitability and refunds.

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Wings that are built and on the shelf can be added from the stock lists; harnesses and accessories from their own pages. Custom wings are built to order in the Design Center.